Times Of India — one year subscription halted on after 3 months

Address:	Panchkula, Haryana, 134109
Website:	Times of India

I sachin sharma, subscribed times of india on 21/06/2017 through a cheque of rs.365/- of icici bank. Soon, i started to receive the newspaper without coupons. Despite regular follow up with mr. Rana of times of india, i only got reassurances that the coupons were sent to a similar address at chandigarh whereas i stay in panchkula. The receiver of coupons was out of town for diwali. Mean while, mr. Rana enlightened us that the cheque wasn't encashed. While the bank statement shows it was encashed on 14/7/17. How ridicluous can it get? I have waited for 3 months for this matter to get solved. Do i have any other option than going to consumer court?