Times Of India — paper not delivered post subscription

Address:

Plot 325 to 327 , Flat 301 Vamsi Sadan Sri Ram nagar B Raod 1 Street 4 Kondapur, Hyderabad, Andhra Pradesh, 5000884

I amit jain mob [protected] subscribe for toi news paper last year by paying the annual subscription however the vendor who drop the daily new paper hardly drop paper once a week and now almost stopped.
When i reached to the sathish (Toi) who picked the check he also not responding to my query. Seems like very irresponsible response for their services.

I would like to ask my money back as they have failed to honor there commitment or should i lodge police complaint as i see many people are facing this issue.

Can you please look into it and escalate it