Times Of India — Times of India Subscription Renewal- Voucher not received

I renewed my subscription on November 2nd and I was supposed to get the voucher in 2 days but till date I didn’t get and my previous
subscription got over by November 15th and I don’t have an active subscription now despite making the payment on 2nd November itself and when I tried to reach these guys over the phone they are disconnecting the call saying that you will get in one day and I have tried reaching them over the phone more than 15 times and I didn’t get any proper response and I sent an email as well to them for that I’m getting a one liner response saying that the complaint is taken and Chennai area manager will contact me but nothing happened till date. I feel like I’ve been cheated by these guys and I paid 2k for three years subscription and you can reach me at [protected]@gmail.com.