Times Of India — Yearly subscription Issue

Address:

Chennai, Tamil Nadu

This is Janesh, residing at B3, Ground floor, Apollo twins Apartments, Periyar pathai, West Choolaimedu Ch 94, recently I endorse yearly subscription of daily news paper in 'TOI'. Regularly I get the news paper in the early morning at 6.30 am from 1st July'15 onwards. Last three weeks before newspaper issuing boy asked me one coupon that i have received from TOI, but I misplaced and lost the coupon in somewhere else. I tried to find out but couldn't. Same Intimated to the local person of TOI. But unfortunately for the last 10 days I didn't get the 'TOI' daily newspaper. There is no communication from your side and issuing paper has been stopped without any prior Intimation. Yesterday I called your Helpline number '[protected]' and registered my name and mobile number in IVR. Today morning one local person came and said he is coming from TOI and threaten me that 'If you are not submitting the coupon, we wont issue the paper to your address. Where ever you can lodge complaint we wont bother and mind' I never had this kind of bitter experience in my life time. Already I paid the cash for the year in advance, this is the service what you offered to customers. I paid the subscription fees through valid cheque, same has been drawn. Really I fed up with the local vendor and the service render by TOI. Here with I request you to return back my cheque (excluding for the issued days) and I don't want to continue with TOI from now. Thank you very much for the experience what I had. My Subscription ID : 34154516 Vendor name : Ponnambalam Area name : Kodambakkam Regards Janesh Internal Auditor Sun Direct TV P Ltd Chennai [protected]