[Resolved] Titan Company — not working

Anil Bathula

from Vijayawada, Andhra Pradesh

Address:

Guntur, Andhra Pradesh, 522004

Titan raga watch which was purchased in the month of march 2018 in guntur arundalpet store is not working properly. Suddenly time is stopping. Once we gave to the store people, they have retained this watch for one month for repair not returned back with working condition. But immediately after 3 days again it is not showing the time watch not working.

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Dec 23, 2018

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2018

Titan Company Customer Care's response Dear Anil,

Steve here from the Customer Relations team. Always here to help!

We understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we want to reach out to you.

Could you please share your phone number or email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve