Titan Company — Titan Raga watch strap colour faded within 2 days of purchase as well as date error

Address:Titan showroom-Kochi Oberon Mall

Hello,
i am shocked, being a loyal Titan Raga fan i purchased this watch from Kochi Oberon mall Titan showroom on 23rd April evening.
the sales personnel kept insisting all display pieces are sold to customers and they never keep stock so no new box packed pieces.

i travelled outside of India in 2 days and then noticed that the colour of the strap fading on both sides.
this is terrible cheating i must say. absolutely shocked.
I cannot even visit the showroom now because i stay in Kuwait and will not be back for at least another 6 months.
I need an immediate solution to my issue as this feels absolutely ridiculous after spending so much of money.
Totally beats the point of buying a branded product from authorized showroom itself!
also today which after a week from date of purchase i noticed the date is that of yesterday - which is 2nd May and not 3rd of May !!
this was correct till yesterday . Cannot believe this is a new watch at all- not even 10 days and these issues?!!

I demand an immediate refund from Titan!

Awaiting an urgent reply
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