[Resolved] Titan Company — wrong address delivery of my order ec00248326

Mohammed kamran Shaikh

Address:	635126
Website:	m.titan.co.in

I clearly changed my delivery address again you deliver on previous address which i removed before giving this order what hell you people are working.
You don't like your work please leave it why you give trouble to the customer i need it rectification quickly and first priority basis other i will make complaint against you all in your head of titan.
Find the attached copy it is the prof that i changed the address before giving order.

This is email i wrote the customer care also but not proper response i have reference no. Which i got from customer care please refer it to know more about it.
Request no.
[protected]
[protected]
[protected]
[protected]

Also find attached photo when i changed my address i took this picture before giving order.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Oct 20, 2017

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2017

Titan Company Customer Care's response Dear Kamran,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve