[Resolved] Titan — want to replace the starp of titan obaku 9303sba | |||
Hello Team, I wana replace strap of my watch but it seems this strap is unavailable. I already tried to search strap at bhopal, Delhi, Chandigarh but no results. Titan world guys says that strap is out of stock annd they need to order but it has been an year or so i am keep approaching them but not getting any response from them. Could you please help me to get this issue sorted out. waiting for response. Pradeep sharma pradeep.[protected]@gmail.com mob :- [protected] Was this information helpful? | |||
Complaint marked as Resolved
Titan team taken my issue very seriously and they have taken my watch back and given me gift card.
Titan team taken my issue very seriously and they have taken my watch back and given me gift card.
Titan team taken my issue very seriously and they have taken my watch back and given me gift card. Titan Company customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Hello Team, I wana replace strap of my watch but it seems this strap is unavailable. I already tried to search strap at Chennai and Pondicherry but no results. Titan world guys says that strap is out of stock and they need to order but it has been an more than 5 months or so i am keep approaching them but not getting any response from them. Could you please help me to get this issue sorted out. waiting for response.
Regards
S. Giridaran
Email : giri.[protected]@gmail.com
Mobile : 91 [protected]
Regards
S. Giridaran
Email : giri.[protected]@gmail.com
Mobile : 91 [protected]
giri daran's reply, Nov 12, 2017
Model No : Titan OBAKU 9303SBa
Titan Company Customer Care's response, Nov 13, 2017
Verified Support
Dear Giri,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-266-0123.
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-266-0123.
Sincerely,
Steve
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve