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Togofogo.com / UPR eCommerce

[Resolved]  Togofogo.com / Upr eCommerce — no response from togofogo helpline number. after some time the call cuts automatically.

I ordered a nokia e63 from togofogo but the phone has fully local body, local battery, the screen of the phone coming out from it, the phone fitting was very poor therefore i replace the mobile and after some they gave me another mobile having same very bad condition, i dont know in what language the mobile was set and language cant be converted to english or hindi therefore i place a complaint regarding the mobile and a corriur man came and take the mobile with him and now condition is that... The call was not received by the togofogo helpline. There is no response from togofogo about returning the money.
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Nov 30, 2017
Complaint marked as Resolved 
Togofogo.com / UPR eCommerce customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2017
Togofogo.com / UPR eCommerce Customer Care's response Dear Sir,

Sorry for inconvenience,

Would request you to kindly share your registered mobile no, order no or registered email id for check and verify your order.

Regards,
Shailendra Tiwari
Verified Support
Oct 28, 2017
Togofogo.com / UPR eCommerce Customer Care's response Dear Sir,

Still i have not received any contact detail from customer side without required detail we cant help him. because we have requested 11 days ago but still not received so please close this complaint.

Regards,
Shailendra Tiwari
Complaint comments 
2 Comments

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Comments

Yesterday delivery mobile phone but not working please return and refund the amount my order id[protected] mobile number [protected]
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Samsung k naam pai China k phone dera aaplog online fraud hora sub China k phones hai Samsung k copy hai battery Bhai damage hai headphones Bhi not hai, aur charge Bhi China k hai . I want to return the parcel to togofogo .plzzz take action otherwise I will give complaint to west zone police
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