[Resolved] Togofogo.com / Upr eCommerce — nokia 5233 I got this mobile its not working properly | |||||
The mobile is already used it's not working properly touch i compliant so i need to return it back there is no proper contact number also for the togofogo so i need to give it back and a need my money back i don't want this phone so take action again this and give me reply as soon possible the mobile is like already used of an years full of scratches it's like something coated at the outer side of the phone Was this information helpful? | |||||
Oct 23, 2017 Complaint marked as Resolved Togofogo.com / UPR eCommerce customer support has been notified about the posted complaint. Verified Support Sep 06, 2017 Togofogo.com / UPR eCommerce Customer Care's response Dear Sir, Sorry for inconvenience, Would request you to kindly share your registered mobile no, order no or registered email id for check and verify your order. Regards, Shailendra Tiwari Verified Support Sep 08, 2017 Togofogo.com / UPR eCommerce Customer Care's response Dear Customer, We apologize for the inconvenience caused to you. As per the telephonic conversation, please be informed that we have registered your complaint for refund. Please keep your shipment ready in the same manner (Product Box) as you have received it. We will be arranging a reverse pick within 2 working days and within maximum 15 to 20 working days from today we will offer you the refund amount. We value your relationship with us and assure you our best services at all times. Please do write in for further assistance or feel free to call us at +[protected] or mail us at [protected]@togofogo.com Regards, Shailendra Tiwari Sep 17, 2017 Umesh Sarode's response Product problem
Verified Support Sep 21, 2017 Togofogo.com / UPR eCommerce Customer Care's response Dear Sir, This is to inform you that customer refund has been done date of 18th-Sep-2017.so please close this complaint. Regards, Shailendra Tiwari | |||||
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