Tolexo — Don't buy from Tolexo.com to save few rupees

tsman

from Jamshedpur, Jharkhand

Address:

Bangalore, Karnataka

I ordered Fog lamp rims for my renault duster through tolexo.com to save few rupees( a big mistake), though these items are available in other reliable websites like ebay, snapdeal etc. My order number is TOD[protected]. When I received the item it was different from the one shown on the website. When I called the so called customer care, it took 15mins to get the line, after getting the line I had to wait for another 15mins in the process I lost 25 rupees for the phone bill. The customer care guy said that the issue will be solved in 24hrs(ticket no 56461), but no one turned up even after 10 days. I suddenly got a mail saying that the issue is resolved.Strange, they close complaint without any resolution. My request is that don't buy through this site to save few bucks, If you get the item you lucky else there is no shoulder to cry on.

Was this information helpful?

No (0)

Yes (0)

Related Tolexo reviews

View all 201 Tolexo Reviews

Comments

tsman

from Jamshedpur, Jharkhand

I ordered Fog lamp rims for my renault duster through tolexo.com to save few rupees( a big mistake), though these items are available in other reliable websites like ebay, snapdeal
etc. My order number is TOD[protected]. When I received the item it was
different from the one shown on the website. When I called the so called
customer care, it took 15mins to get the line, after getting the line
I had to wait for another 15mins in the process I lost 25 rupees for
the phone bill. The customer care guy said that the issue will be solved
in 24hrs(ticket no 56461), but no one turned up even after 10 days. I
suddenly got a mail saying that the issue is resolved.Strange, they close complaint without any resolution.
My request is that don't buy through this site to save few bucks, If
you get the item you lucky else there is no shoulder to cry on.