Tommy Hilfiger — problem in wrist watch | |||||
Myself arun handa lives in sirhind. I have purchased tommy wrist watch rupeees 8000/- from titan care sky and rainbow inclusive showroom patiala. Sirhind to patiala distance near about 45 kms. After 3 month watch was not working i visited the showroom and they sent me the service center omaxe mall, patiala. They said leave your watch here and we will give it to you after one month its our normal service timming. After one month when i received the watch they said there is normal problem it will not happen again in future. But after 1 month again watch stopped i again go to service center they check the watch and replace the cell. Its only cell problem nothing else. But today watch is not working. I am really upset. Tommy hilfiger is the international brand and i am facing again and again problem. I am not satisfying till yet. Was this information helpful? | |||||
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Fatehgarh Sahib, Punjabpatiala
India
India
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number &email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve