[Resolved] Toplite Holidays Goa — Fake promises and no response from team

Ravinder1397

Jan 24, 2022

Address:	Areia De Goa, Opposite Riviera Palms 1, Near Crazy Crabs Restaurant Near Arpora Panchayat, Arpora, GOA 403516
Website:	topliteholidays.com

I along with my wife was on vacation when we met these guys. They trapped us with their buttering words and made us buy their membership (MEMBERSHIP NO: TP261221/147). Even after denying to buy, they made us buy after giving luring offers and making fake promises. They even told us that if you don't have the lump sum amount right now, then in that case they will convert the sum into EMIs.

These guys trapped us to make payments before even seeing and signing the agreement. And the agreement was saying a different language from what they claimed earlier.

They wasted our time and money. Even I went back to claim my money back which they denied by saying that our office is closed. I will need my money back. I have spent around 42k and I will need my money back.

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Mar 17, 2022

Complaint marked as Resolved

I was contacted by one of the member of problem solving team and she clarified the things. I hope we get a wonderful service in near future.

Verified Support

Mar 15, 2022

Toplite Holidays Customer Care's response Thank you for contacting "Toplite Holidays".
Dear Sir,
As per our knowledge there are no mail or call done to the team for any kind of refund, Only have found a request mail on your welcoming Kit which was dispatched to you already 24th of Jan, Please contact the team on the same.
Secondly the membership is a non cancelable non refundable package taken which has been mentioned Cleary on the signed and read contract. And most of all once membership active cannot be denied.

Thanks & Regards
Toplite Holidays