Toplite Holidays — Request to refund the amount paid for membership

Address:GQR7+3WJ, Aguada - Siolim Rd, Baga, Goa 403516

We were caught by a guy when me and my husband had gone for a trip to goa and he explained about the toplite company anniversary event and hence we received a coupon where he said that I won a coupon and they took us to Hotel Neelam grands where they explained about the life term membership policy and we decided to opt for it. We made a payment of rupees 1, 25, 000 and they gave us the bond and sent us the welcome kit after a month to our address. The coupon I won said that we can visit one of the four places mentioned with 2 nights 3 days stay free from any of their partnered resorts. We decided to visit ooty and emailed them to help us in the booking process. They are not responding to our mails or calls and we now came across many fraud reviews. We would like to get the amount back and lodging this complaint for the same.
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Toplite Holidays customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2023
Toplite Holidays Customer Care's response
Dear Ma'am

We hereby inform you that we have offered you the resort at ooty as per the availability.
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    Toplite Holidays Phone
    +91 87 9389 5957
    +91 83 2299 4398
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    Areia De Goa, Arpora, Bardez, India - 403516
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