[Resolved]  Toplite Holidays — Toplite Holidays Fraud by toplite holiday in goa

Address:Calangute, goa

Respected Sir/Madam

My name is Bharat

My wife and I got caught in a scam of Toplite Holidays Private Limited Company on 7th March, 2022.
We were going for a walk on Calangute beach, on the way we were stopped by the company hired man, he told us about his hotel anniversary that today is his hotel anniversary so he has a proposal for couples in which two cards will be given, if we become winners then we will get gifts at their hotels, by opening the cards she become the decided winner. We got caught in his trap and went to his hotel NEELAM GRAND HOTEL.One of their condition was that they would scratch the card after we walk around the hotel and Know about their membership. We went to the hotel and then they took us to a room where all the couples were already seated. We were also seated and explained how we can save both our money and time by subscribing to this company. Sana through her list explained to us about the places to visit around the world, then showed us some pictures of couples traveling to different places across the world through this subscription. We also decided to take the plan, we found this plan easy and affordable as it covers both national and international tours.
We are fully promised that we will get free pickup and drop facility, 4*, 5* hotel, and 9000 maintenance charges per alternate year if we will travel through it, and nothing more.We decided to take an alternate 5 years plan which was of INR 48000. I paid that using my Credit Card ( pay id- pay_J47JVwxTmMqVQp). We were not even given a chance to read the agreement and they took our signature and given a mem id- TP070322/219
we came to our hotel and read the review of the company, there were many negative comments regarding membership, we understood that we were caught in its trap. However, hoping that we will try for Holiday 2023, we came back to Bangalore.
Now we are trying to plan for Holiday which is even 3 months later, they are informing there is no Hotel available. Also, no one is answering our calls, you send an emai, they reply after 5 days with an appology, we want to cancel our membership and want our money back. These people are frauds, scammers.
I humbly request to Indian government & Tourism Ministry of GOA please look into the matter and ask this company to return the payments. These Highly Organized frauds with Honest & Innocents Tourist which bleed honest citizens from their hard earned money.
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Jun 29, 2023
Complaint marked as Resolved 
Toplite Holidays customer support has been notified about the posted complaint.
Verified Support
May 16, 2023
Toplite Holidays Customer Care's response
Dear Sir

We are sorry to hear that your experience with our company has not met your expectation . Customer satisfaction is our top priority and we are truly sorry that was not demonstrated to you. While we love the opportunity to regain your trust, We understand how frustrated you must be.
Complaint comments 

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Please stop being a Bot to put a copy pasted comment everywhere. Please accept you guys are fraud and refund my money,
Did you get the money back?

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    Areia De Goa, Arpora, Bardez, India - 403516
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