Toyota — Body part claim fog lamp

Car number - up80cz7046

I had sent my car for Claim purpose as the surveyor has surveyed the car he has not serveyed my front left fog lamp as he says while inspection they had taken the photo in the photo there was no fog lamp but the fog lamp had come out and i had shown it to the person who came for the inspection and he said to me it’s okay I didn’t knew they would not include it and make me lose money after speaking to a lot of people in the company nobody wants to clame as it is a small part and instead of claiming my front part of the car which i told them to do they had claimed the left part by breaking the mirror their own self so they themselves are cheating the company

My bumper had been damaged I told him to claim my bumper instead of replacing the broken headlamp part they just repaired it which is not a good job done by them as my insurance policy is a zero dep policy, in which a broken part has to be replaced, and my left side was alright they made a damage in the left mirror to show that its damaged and genuinely my fog lamp has been damaged they don’t want to claim that so this is not the way insurance people should work in the country I want my problem to be resolved as soon as possible and I would not like to get my car insured my iffco tokio again
I have been insuring my car from the starting by Iffco Tokio company and have never purposely claimed any false accident till date
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