Toyota — claim refusal from sbi general insurance

Address:Kanpur, Uttar Pradesh, 208014

My name brijesh dubey ([protected]).
I have three toyota vehicle i. E. Innova, altis & liva. And from last 4 yrs i am paying yearly premium (Add on with nil dep.) approx rs. 1 lac. As directed by toyota.
From last two yrs. I am continuously having problem for my vehicle claim.in mid october, 2017 i sent my altis car no. Up-78 cs 3030 for repairing and changing damaged part to toyota center in rooma, kanpur as my vehicle was struck with a cyclist. The right side rear view mirror was damaged and the same side got some dents. But the insurance company surveyor mr. Paramdeep singh refused to accept ant claim except rear view mirror and this is very strange that mr. Vinay kushawha (From toyota rooma) and mr. Anajani (From sbi general insurance) are accepting the fairness of claim.
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