Toyota — Delay in handing over toyota etios for more than 10 days

Address:New Delhi, Delhi, 110075

Hi,

My name is Hitesh Anand owning Toyota Etios from past 7 years registration number is DL9C AA 1537 has given for repairing in Galaxy Toyota Motinagar Body Shop Delhi after a accidental case.

I have given my car on 7/05/2017 for repairing after accident on road which is insured under United India Insurance and the same policy has been recommended by Toyota executive only assuring best of the services and prompt response and delivery.

But I am sorry to say that my car got ready on 18/05/2017 and till date the body shop team is not able to deliver the vehicle to me. I have been requesting moti nagar team to hand over my car but their is some goo[censored]p happened from Insurance company which they not able to resolve till date.

Please note I am the loyal Toyota customer and planning to buy my next car with Toyota only but this experience is giving very bad impression of Toyota commitment and delivery capabilities.

I have been paying Rs.2000 daily on local cab for commuting to my office and feeling helpless now.

Kindly look into this with the resolution and we are loosing trust in Toyota.

Regards

Hitesh Anand
Mobile No : +91 [protected]
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After putting my complaint I immediately received call from [protected] stating that he his Director of Toyota and the guy is asking for my bank card details to pay minimum amount and get the vehicle clear. I found that fraud and not shared the details.

Hitesh Anand

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