Toyota — Innova AC coil

 
2 Reviews
 Shipra Goenka on Jan 11, 2017
I sent my Innova to the Uttam Toyota Sahibabad branch. They kept the car for three days and said they have changed the AC part and there's a six months warranty for that and I paid 70, 000rs for that. But to my surprise I faced the same problem within two days. When u went back to the service centre they said there's something wrong with some other coil and I would have to pay 10, 000 rs again. I don't understand why they can charge me again when I have already paid a huge amount for the same just one week earlier. According to them there is a problem with the rear coil now.
So was there a problem in their way team in looking into the exact problem with the car or it's their business to charge their clients unnecessarily. Or maybe they have damaged the part and now they r coming up with varied reasons.
The most horrible experience with Uttam Toyota.

Complaint Status


[Jan 11, 2017] Toyota customer support has been notified about the posted complaint.
Updated by Shipra Goenka, Jan 11, 2017
I sent my Innova to the Uttam Toyota Sahibabad branch. They kept the car for three days and said they have changed the AC part and there's a six months warranty for that and I paid 70, 000rs for that. But to my surprise I faced the same problem within two days. When u went back to the service centre they said there's something wrong with some other coil and I would have to pay 10, 000 rs again. I don't understand why they can charge me again when I have already paid a huge amount for the same just one week earlier. According to them there is a problem with the rear coil now.
So was there a problem in their way team in looking into the exact problem with the car or it's their business to charge their clients unnecessarily. Or maybe they have damaged the part and now they r coming up with varied reasons.
The most horrible experience with Uttam Toyota.
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Comments

I bought Innova Crysta 5 months back & already have two of my Bridgestone Turanza Tyres burst & air pockets developed in it. Thus seems to be a very common issue with the new Innova Crysta. So please resolve this issue and make some provision for us who have already paid for what shouldn't be.

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