Toyota — lack of equipment at m/s globe toyota ambala

Address:

M/s Globe Automobiles Pvt Ltd., Opposite Spring Field School, Baldev Nagar, Ambala, Ambala, Haryana, 134007

One of my car having registration no. Hr37d 0025, make - toyota fortuner is lying at ms globe automobiles pvt. Ltd., ambala for major accidental repairs and the job order no. Is bpj19 — 00878.

My car both side bodies and roof assy are to be replaced and yesterday i have been informed by the technician that their spot welding machine is not capable of doing that job because it is outdated and it got overheating problem and that is why they are using mig welding machine for all accidental job. I asked the technician that this is agaisnt the standards of toyota but he had no reply and he said sir kindly talk to senior management or toyota. I have conveyed my grievance to globe toyota body shop incharge and operation head on the whatsup group being created by globe automobiles body shop incharge for updation of day to day status to customer but i feel that globe people would not arrange new spot welding machine and will compromise with quality and standard of toyota. Due to lack of equipment my car is delaying day by day and its already more then 15 days it is lying in the body shop. I request you to kindly interfere in the matter and instruct m/s globe toyota ambala to arrange a new spot welding machine having good capacity so that my car work would continue without further delay. I have asked the globe people to hold my car work till the time they will not arrange new spot welding machine. An urgent action and prompt reply from your side will be highly appreciated...

Dheeraj singla
M:[protected] i[protected]
E-mail: [protected]@gmail.com