Toyota — tyre got burst

Address:	122018
Website:	www.bridgestone.co.in;

Was returning back from manesar in end of dec 2017 and encountered pothole on the road. It was on the southern peripheral road connecting badshahpur gurgaon to nh 8 with less lighting. Even though i was doing low speeds, i couldn’t avoid it as i noticed it at the last minute and both the driver side front and rear tyres went over it. Immediately noticed the vehicle was pulling to the right and stopped by the side. Both the tyres have gone flat as there is a small cut on the side wall of both the tyres.
We have been using innova for last 10 yrs and running on same roads. But never faced such problem with old innova.
My new toyota innova crysta sports model has run just 5000 km and tyres disappointed me.
Besides many people complaining about this problem with new innova, no action is been taken yet.
We had written email to bridgestone and had complaint to our toyota dealer also but unfortunately no reply to our email.