Toyota — unethical behaviour

Address:

New Delhi, Delhi, 110015

I hunny khullar from grand international vehicle no. Dl14cc8760 innova crysta. I submit my car to accidental repairing on[protected] galaxy toyota, 28 dlf moti nagar new delhi till now i am not received my car. Your adviser mr. Bajrang, mbl no. [protected] not responding well, so much call i made but still no result found. Now today he give me other excuse that censor is not available in the store and you will get your car after 3 days but he is also not sure for it. I himself also provide him approval from insurance company on 01.08.2017 from email id [protected]@gmail.com when he refuse to receive approval from insurance company. My insurance company told me that we was send approval 1 day before to the company.

I think i make very big mistake of my life to purchase a toyota car,
Kindly let me know please how much time or days it will take to complete the process. Already 14 days gone still no favorable response.