Tradeindia.com — False Promises and Lies

Address:

Ahmedabad

We purchased the services of 'Trade India' for 1 year by making a payment of Rs. 10000, through Ashish Shrivastava on 27th April 2021. We had purchased this package from them, after being promised unlimited access to queries and unlimited ability to purchase leads. However, when we started using the services last week, we realised that we are not able to purchase unlimited leads as purchased. After several attempts to reach Ashish Shrivastava last week, we were able to get hold of him and he said that it will be sorted out the next day. We have waited for more than 3 days and finally today, we were told that we can purchase only 2 leads on a daily basis, which was not in accordance to what was promised to us, making it a clear case of mis-selling the product. We are using other similar products as well like IndiaMart, who have provided us the services promised and have also given us good and timely customer support in resolving even minor issues that we had. To actually get hold of someone (especially Ashish at TradeIndia) is a real pain and stressful as well. We are hoping to get a satisfactory resolution to the problem as we are a startup looking to set foot in this competitive business world, only to be made subject to false promises and having money taken from us.