Tradeindia.com — tk hair enterprises

I was in contact with priya from tk hair enterprises for several weeks before deciding to order from her company. She practically begged me and guaranteed great customer service, prompt delivery and a quality product. The first red flag was when she didn't ship my product on time. I then asked for tracking and it took a few days to get that information. After tracking i noticed it was in a state other than mine but just thought that was a destination on its way to pa. On 3/11/18 my package was confirmed to be delivered to someone other than me in a totally different state. I had to keep reaching out to get my point across that i needed either a refund or another order sent. After going back and forth for hours, priya admitted my package was sent to an old customer of hers. I asked how this could happen if the sender provides the shipping information. She did not seem too interested in fixing the issue. I finally get in touch with the recipient and we try to handle getting the package to me but priya failed to send the shipping fee for 2-3 days. At this point i'm losing customers and money. Fast forward today she told me early this am she was at western union and needed the customer bank info yet the lady already sent her this information. Then her sister contacts me saying she's not there, then she's at church meanwhile this lady who really has no obligation to fix her mistake is wasting her time waiting for the money (That was never sent) and scheduling a trip to the post office. I will end up paying because i cannot be out of my product and $350. I will attach a few photos of the conversation between priya and i as well as the woman who received the package but there's too many to post all. Please do not do business with tk hair enterprises!!!