Trai — aircel port issue

Address:

600092

Dear sir/mam,

This is s. Venkatesan from chennai, my mobile no :- [protected] (Service provider is aircel)

From last month 31st onwards network issue is going on in aircel, and i am using this number more than 13 years. Now unsatisfied with aircel,
Thought if going with other service provider like airtel or vodafone,. Yesterday onwards i am trying to do mobile portability option, but i didn't get upc code, and aircel is not allowing to do port.

Yesterday night i called & spoke to one of the aircel customer support personal,. That time he told there may be problem with trai and he asked me to wait for 4 hrs. Also he asked me to remove the sim and asked me to try with another handset but nothing happened, till now i didn't get any response,. Now today i called aircel support personal and they told some technical issue,. Then i called applet desk, they also told some technical issue,. But there is no complaint number issued,. So i want to know really there is a problem with trai server,. Then i made a port request from my vodafone number,. With in a second i got the upc code. Now i confirmed that aircel is not allowing port option,. And they simply but a balme on trai,. Not only for me,. So many people has the same issue,. Yesterday in front me so many people shouting the aircel outlet office in north usman road, chennai,. So many senior citizens are waited for a long time but response and clear information from aircel. My humble & kind request you to take necessary action in this.

Thanks & regards
S. Venkatesan
+91 [protected]