Trai — balance amount refund

Address:D-1304 CASA WOOD STOCK GAUR CITY 2 NOIDA EXTENSION, Ghaziabad, Uttar Pradesh, 201009

Dear sir,

My airtel dth no-[protected]

Issue - i recharged my account date 6 aug 2018 of rs 3466/- for one year but in feb it was discontinou and rest of amount will be refund to me.

I lodged a complaint in date 24/02/2019 and complaint no was 86206907 for the refund and account activation. My account was activated but still i have not rec. My refund. As per your customer care i will rec my refund through chq till 5march2019. But still not rec.

For activation of my account, i recharged my account.

Now i lodged again a complaint date - 18/03/2019 and complaint no is 86977540 and now your customer care is saying that refund amount will send to u by chq till 30 march 2019.

Please do needful for the balance refund

Regards
Rahul aggarwal
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Comments

Videocon dth cusom9 care number are out of service till 11th March..very poor service by them..I want to.change connection to another dth ..and take refund amount form Videocon dth
Videocon D2H not showing channels as per my request, particularly FTA channels. I requested three times within last ten days.

Also no response to customer care phone nos as well as to repeated email complaints.

It is causing monetary loss to me
I am not seen some of channel for which i have paid. when i try to contact videocon customer care. no telehone contact to videocon customer care. always reply busy. we have tried last three to four days

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