Trai — dish tv. payment issue

Address:278,south marret street , madurai, Madurai, Tamil Nadu, 625001

Dear sir/madam,

My dish tv using set box no is [protected] this set box is automatically reset fault. So i asked customer care and change the set box for month of jun-19.
Didn’t know i recharge my old set box no. [protected].
Order placed: 5 august 2019
Amazon.in order number:[protected]
Order total: 268.00
Payer mobile number: [protected]
Registered mobile/viewing card no. : [protected]
Operator: dish tv
Bbps reference number: bd01caakkody
Bbps biller id : dish00000nat01
Operator reference number: arec[protected]
And again picture not show than i recharge my old set box no. [protected]. —
Order placed: 7 august 2019
Amazon.in order number:[protected]
Order total: 268.00
Payer mobile number : [protected]
Registered mobile/viewing card no. : [protected]
Operator : dish tv
Bbps reference number : bd01caakoett
Bbps biller id : dish00000nat01
Operator reference number : arec[protected]
Dish tv told that any one payment will be transfer in you new set box no.[protected] rs.268. But i payment the amount of rs.536
So trai kindly advise to dish-tv and get back my money transfer to my account no total amount 536

Actual new set box no is [protected] / mobile no [protected]
Kindly help me sir dish tv is cheating with me he only one payment to given. I need total amount transfer my bank account.
+2 photos
Was this information helpful?
No (0)
Yes (0)
TRAI customer support has been notified about the posted complaint.
Complaint comments 

Comments

I faced these type of torture calls from videocon D2H, these many call made me irritated, in that frustration I broke my mobile.. Who is going to take action against them, I have seen the reviews of TRAI, only 1 star rating, can I keep hope on TRAI is going to sort out the issue..

Dear Senthil,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Aug 21, 2019
Dear Senthil,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TRAI
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    4720
    Pending
    0
    Resolved
    480
    TRAI Address
    Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
    View all TRAI contact information