Trai — dish tv. payment issue | |||
Dear sir/madam, My dish tv using set box no is [protected] this set box is automatically reset fault. So i asked customer care and change the set box for month of jun-19. Didn’t know i recharge my old set box no. [protected]. Order placed: 5 august 2019 Amazon.in order number:[protected] Order total: 268.00 Payer mobile number: [protected] Registered mobile/viewing card no. : [protected] Operator: dish tv Bbps reference number: bd01caakkody Bbps biller id : dish00000nat01 Operator reference number: arec[protected] And again picture not show than i recharge my old set box no. [protected]. — Order placed: 7 august 2019 Amazon.in order number:[protected] Order total: 268.00 Payer mobile number : [protected] Registered mobile/viewing card no. : [protected] Operator : dish tv Bbps reference number : bd01caakoett Bbps biller id : dish00000nat01 Operator reference number : arec[protected] Dish tv told that any one payment will be transfer in you new set box no.[protected] rs.268. But i payment the amount of rs.536 So trai kindly advise to dish-tv and get back my money transfer to my account no total amount 536 Actual new set box no is [protected] / mobile no [protected] Kindly help me sir dish tv is cheating with me he only one payment to given. I need total amount transfer my bank account. Was this information helpful? | |||
TRAI customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
I faced these type of torture calls from videocon D2H, these many call made me irritated, in that frustration I broke my mobile.. Who is going to take action against them, I have seen the reviews of TRAI, only 1 star rating, can I keep hope on TRAI is going to sort out the issue..
Reply
Dear Senthil,
We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
DishTV Customer Care's response, Aug 21, 2019
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