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Trai — Recharge deception

Address:530017
Website:www.ada

I, T Srinivasu from Visakhapatnam AP holding the Mobile number[protected] with Reliance recharged with Rs 152 through online.Amount was deducted immediately but not recharge was not done. Yesterday, I tried to locate nearest Reliance store in Visakhapatnam to enquire about and the sore is un opened.I feel it is sheer cheating .My next level of complaint goes to directly to the President of India.Why big companies (As they claim) only deceive public easily and visible action is not seen ?
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TRAI customer support has been notified about the posted complaint.
Mar 28, 2017
Updated by akul98lalit The recharge is done on 26th March.When I tried to get last recharge details from calling 30333333, it is giving the details as recharge done and will be activated soon.Soon after giving the complaint at around 8.10pm now, I received a call from[protected] saying that amount will be paid back immediately to the Debit card account and asked the details of the card.I rejected to disclose the details of card and asked to recharge only.He said it is not possible and the complaint will be rejected.
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Comments

Dear Srinivasu,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
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TRAI — Amount deducted from my account without my consent

Sir this is the 2nd time with in a week the Vodafone deducted my amount from my account without my consent.sir I request you please help me to get my money from my Vodafone.
Reply
Sir,

My mobile is loss from bus on 08.04.2017 and i request you to block this IMEI number so that other person cant use this mobile.

IMEI NUMER :
354302/08/027219/0 and 354303/08/027219/8
Reply
Please provide the main reason that Authorisation letter reject again and again

My company name is N V organics Pvt Ltd

[protected]
[protected]
[protected]
[protected]
[protected]
Above number rejected in porting from airtel to vodafone

Reply

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