Trai — inconvenienced by airtel and bsnl service providers

Address:

577411

Sir
As above

I was using Airtel post paid of my number [protected] I given them my monthly bill deducted through my savings account (ecs)

Afterwards I had taken portability from Airtel to Bsnl prepaid. I paid final bill of Airtel postpaid through NetBank .
And taken port from Airtel to Bsnl .
Now I am using Bsnl prepaid service.

Afterwards Airtel sent mail few days ago my some bill was pending in Airtel so kindly paid it.

I tried to to pay that through net banking I unable to pay that and I went Airtel outlet at Karkala city of Karnataka they told me

We don't eccept hard cash here .
They told me to give check.
I have no check book even 100 and more rupees how can given check I conceived them and given amount. They didn't accept money and returned me.

Now Bsnl barred my prepaid number of [protected]

I am ready to pay that amount and I tried to pay that pending amount but they have not receiving my money.

I have no check book now.

I am serving as police sub inspector at Agumbe in anti naxal force

I am busy with naxal cobing operations here I have less leave facilities here.

Already I went two times to the Airtel out its 50 kms far from my place.

I am used 10 years Airtel mobile service. I paid at least 10 years to them my money. As well I given my ecs facility to deduct my bill.

But didn't deducted bill and they are not receiving my cash also.

Now I am in forest area and also naxal affected area my family is so far from me. I am facing huge problem of by Airtel company.

I contacted Bsnl customer care and
Unconvinced to release my barred.
They didn't convinced.

Please take necessary action on this issue with humanity ground

Please release from my call barred of Bsnl prepaid number [protected]