Trai — mnp... denied

Address:

Indore, Madhya Pradesh, 452016

Dear sir
Below is the mail i have written to idea but i have denied my rights and been accused of non payment.
Looking forward for your help...

Regards
Ravi

Dear mr. Ravi,

Greetings from idea cellular limited.

With reference to your mail, we would like to confirm you that the concern has been highlighted to the respective team for appropriate action.
The matter is currently being followed up and we will revert back to you at the earliest.

We value your association with us, and look forward to your continued patronage.

Thanks & regards,

On behalf of - appellate officers desk

Idea cellular limited - mpcg
Visit us at: www.ideacellular.com
Alternatively you can also call us on 12345/198 to know more about idea from your mobile or mail us at [protected]@idea. Adityabirla.com

— original message —
From: ravi kumar [mailto:[protected]@gmail.com]
Sent: friday, august 04, 2017 12:51 pm
To: appellate mp
Cc: himanshu kapania
Subject: re: port-out : [protected].. Disgusting

Dear team
Very disgusting. Again i have been accused of not clearing my dues though have done on 18th july my port out has been stopped..
Now ll reach to trai as well as consumer forum for the harassment...

Sent from my iphone

On 28-jul-2017, at 12:41, appellate mp wrote:

Dear mr. Ravi,

Greetings from idea cellular limited.

Reference to your mail and further to your telcon with idea team, we would request you to raise a fresh request through the recipient operator for us to process the said request and the discontent caused is sincerely regretted.

We value your association with us, and look forward to your continued patronage.

Thanks & regards,

On behalf of - appellate officers desk

Idea cellular limited - mpcg
Visit us at: www.ideacellular.com
Alternatively you can also call us on 12345/198 to know more about
Idea from your mobile or mail us at [protected]@idea. Adityabirla.com

— original message —
From: ravi kumar [mailto:[protected]@gmail.com]
Sent: friday, july 28, 2017 12:02 pm
To: appellate mp
Cc: himanshu kapania
Subject: re: disappointment - [protected]

Team
More than 72 hours post your revert on the issue.. No action yet...

Sent from my iphone

On 25-jul-2017, at 19:22, appellate mp wrote:

Dear mr. Ravi,

Greetings from idea cellular limited.

With reference to your mail, we would like to confirm you that the concern has been highlighted to the respective team for appropriate action.
The matter is currently being followed up and we will revert back to you at the earliest.

We value your association with us, and look forward to your continued patronage.

Thanks & regards,

On behalf of - appellate officers desk

Idea cellular limited - mpcg
Visit us at: www.ideacellular.com
Alternatively you can also call us on 12345/198 to know more about
Idea from your mobile or mail us at [protected]@idea. Adityabirla.com

— original message —
From: ravi kumar [mailto:[protected]@gmail.com]
Sent: tuesday, july 25, 2017 5:58 pm
To: appellate mp
Cc: himanshu kapania
Subject: disappointment - [protected]

Dear team
A very disappointing effort from your team. Applied for a port to airtel and though i have made the payment my application has been rejected by you people on ground of dues. I made this payment on 18th only and have the receipt for the same.
If not resolved at the earliest would move to trai.
Regards

Sent from my iphone

*
An idea can change your

Show quoted content
On 28-jul-2017, at 12:41, appellate mp wrote:

Dear mr. Ravi,

Greetings from idea cellular limited.

Reference to your mail and further to your telcon with idea team, we would request you to raise a fresh request through the recipient operator for us to process the said request and the discontent caused is sincerely regretted.

We value your association with us, and look forward to your continued patronage.

Thanks & regards,

On behalf of - appellate officers desk

Idea cellular limited - mpcg
Visit us at: www.ideacellular.com
Alternatively you can also call us on 12345/198 to know more about
Idea from your mobile or mail us at [protected]@idea. Adityabirla.com

— original message —
From: ravi kumar [mailto:[protected]@gmail.com]
Sent: friday, july 28, 2017 12:02 pm
To: appellate mp
Cc: himanshu kapania
Subject: re: disappointment - [protected]

Team
More than 72 hours post your revert on the issue.. No action yet...

Sent from my iphone

On 25-jul-2017, at 19:22, appellate mp wrote:

Dear mr. Ravi,

Greetings from idea cellular limited.

With reference to your mail, we would like to confirm you that the concern has been highlighted to the respective team for appropriate action.
The matter is currently being followed up and we will revert back to you at the earliest.

We value your association with us, and look forward to your continued patronage.

Thanks & regards,

On behalf of - appellate officers desk

Idea cellular limited - mpcg
Visit us at: www.ideacellular.com
Alternatively you can also call us on 12345/198 to know more about
Idea from your mobile or mail us at [protected]@idea. Adityabirla.com

— original message —
From: ravi kumar [mailto:[protected]@gmail.com]
Sent: tuesday, july 25, 2017 5:58 pm
To: appellate mp
Cc: himanshu kapania
Subject: disappointment - [protected]

Dear team
A very disappointing effort from your team. Applied for a port to airtel and though i have made the payment my application has been rejected by you people on ground of dues. I made this payment on 18th only and have the receipt for the same.
If not resolved at the earliest would move to trai.
Regards

Sent from my iphone