Trai — no signal airtel dth customer id no. [protected] dt[protected]

Address:

AIRTEL, Bengaluru, Bangalore, Karnataka

Airte t. V was activated on 22nd march 2019 at 6 pm & was working till 10 pm. Then went off from 23rd march till 26th march evening, the complaint no. 87234115 dt[protected]. Again athere is no signal from 30th april 2019 till date[protected] inspite of the complaint no. 88609134 dt[protected] to consumer care no.[protected] and assistance was also informed ([protected] mobile). Last night on 2nd may 2019 onemr pradeep kumar infomed me thei r ref no. [protected] dt 2/5/2019 thro e mail. Again there were 2 e mails one from mr rehan who has informed me that e will get back in 72 hours from 3/5/2019 and also from ms minika the same story. Inspite of repeated reminders there is no technician or service engineer has visited my residence next to bansankari metro station on kanakpura road, bengaluru. I request your help in resolving the problem. For ur info only about 5 (Five) airtel t v connection (All not working) out of about 50 apts. Others are sing tatasky which is working well without any problem so far as informed by our friends in prestige brooklyn heights building. I want ur help in getting the refund of rs2100 paid for set topbox on 223-2019, so that i can try other service provider like tatasky etc. I am an 80 yrs old person and i cannot run around chase them 7 hence request your help in this. (Name ramaswami)