Trai — Replacement of airtel prepaid sim

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TRAI

FROM JORDAN, BIRENDRA KUMAR GUPTA [protected], INDIA ADDRESS CROSSING REPUBLIK, GHAZIABAD UP,

AIRTEL confirmed that sim of mobile [protected] HAS distorted since last week of dece, 20. This number is connected to my PAN Card, ADHAR Card, EPF, Pension Besides BANK.
I authorised my daughter who is in India to approach AIRTEL Branch CROSSING REPUBLIK from where the sim was issued to get duplicate sim . She carried all my ID Proofs, Address Proof and Passport but they said I should Air travel to India to get duplicate sim.

I am shocked what to do Every govt agency will blame me that I am disobeying to their call on the above number.
I could not verify my identity for IT Return.

I am ready to appear before Airtel Global Partner in Jordan "umniah" IF They need.

Kindly order Airtel to issue SIM so that my above number can be active. I am in serious trouble because the above number is noted everywhere in the GOVT. I will be defaulter in eyes of law because of Airtel.