Trai — Vodafone No [protected] is useless

Address:	New Delhi, Delhi, 110096
Website:	[email protected], [email protected]

Wrostservice support & reply by illetratte vodafone customer care team..
Reply on : 08/07/2017

But not is not working till time..

Hello Nitin,

Thank you for contacting us. My name is kishor, and I wish to update you on the status of your concern raised about service on your number [protected].

At the outset, I would like to sincerely apologies for the experience you’ve had.

We are already working on your complaint and will provide you the necessary feedback within next 24 working hours.

The service request number for your reference is [protected].

In case you need further assistance, please do call or email us. We’ll do our best to help you.

Thank you,
Krishn Kishor
Appellate Office
Vodafone Delhi
Contact numbers:
For any queries call 199 (chargeable for agent access @ 50p/3min) or +[protected]standard calling charges applicable)
For complaints/requests: 198 (toll free)
Nodal office:[protected] Available between 9:30 a.m. to 6 p.m. (Monday to Friday)
Fax: [protected]
E-mail: nodal.[protected]@vodafone.com
Website: www.vodafone.in

On 7/7/2017 4:00 PM; From: [protected]@gmail.com; To: appellate.[protected]@vodafone.com; vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Fwd: Re: MOBILE [protected] NOT ACTIVATE;
Hide quoted text
Dear all

Now again my outgoing is barred, my Mobile # [protected] is useless.. What I do for same.. I should have to change my service provider or Port out my mobile number to another mobile Company like AIRTEL, IDEA, JIO, Who know the value of customer..please suggest??

Regards
Nitin Saxena
#[protected]

[protected] Forwarded message[protected]
From:
Date: Jul 5, 2017 5:06 PM
Subject: Re: MOBILE [protected] NOT ACTIVATE
To:
Cc:

Show quoted text
For any queries call 199 (chargeable for agent access @ 50p/3min) or +[protected]standard calling charges applicable)
For complaints/requests: 198 (toll free)
Appellate Number:[protected] Available between 9:30 a.m. to 6 p.m.(Monday to Friday)
Fax number:[protected]
E-mail: appellate.[protected]@vodafone.com
Website: www.vodafone.in
Power to you! For easy access to an array of services you can Dial *111# from your phone and access our phone based menu
For information regarding your bill, account balance, data plan details/usage and more.
Now experience our newly launched My Vodafone App

On 7/4/2017 10:11 PM; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; appellate.[protected]@vodafone.com; ; ?CC: ; Subject: MOBILE [protected] NOT ACTIVATE;
Dear all

I am prepaid mobile user my mobile number is [protected]. It was theift on 08.06.2017 in delhi. With this mobile i have also lost my wallet too. Yesterday I went to your vodafone care which is located at Nirman Vihar metro station Delhi & meet with representative which entertain my complaint on Counter No 2. She is very roud & helpless lady she is not understanding my words. I gone with FIR copy & aadhar card copy.. she only took me aadhar copy and making excuses that why where is you originial ID, where were you from 1 month, your sim is not attached with aadhar & blah blah.. I requested to her please took my biometric if you have any problem.. this was in my name so why are your staff making so problem. Which can be solve easily.. I also lost my another mobile number with that time.. but they understand my problem and issue me instant sim without any this type of nonsense questions.. & after making more effort from She provide me SIM but the sim is not ready till date. My 8 banks account are map on that number. So please do the needful for the same..

and a suggestion for you please make your staff familiar & who can understand some problems of other.

Some relevant document is attached for your help..

Regards
Nitin Saxena
+91 [protected]
SIM #[protected] SY