[Resolved]  Travel Guru — Inappropriate Hotel booking

Address:

Bangalore, Karnataka

I booked a hotel at Tirupathi for May 9th through Travelguru.com based on their recommendation. Booking ID:TGUA[protected]. Ms.Aabya recommended the hotel Sri Sai Krishna Residency. The pictures shown in the website is a complete false, thus cheating and luring customers. Worst ever, infact its not a hotel. Locating this hotel was a nightmare, its in the "gullies" and very difficult to maneuver in the car. The so called room is a 8x8 room which was stinking when we arrived. We had booked a suite AC room for a family of 4 adults and a 6 year old child. TravelGuru agent Aabya told us that the room would comfortably fit in our requirements.Never again will I visit travelguru.com for recommending this so-called "hotel". I want my money refunded.