Travel Raga Holidays — disaster tour planned for manali, kullu and dharmshala

Address:

New Delhi, Delhi

Travelraga is an unprofessional with no care about the client. We have a disaster trip which was organised by them. Firstly, the driver who was accompanied for the entire tour was so rude. He just had done his driving. Apart from it, he has no interest on either to show the places or spots for which we have paid travelraga. As a client, instead of him to shown us the places, we have searched on internet and the travel itenary to request him to show us those places. We are completely on mercy of him. Out of 5 places on day one, we managed to see only one place which is mall road, manali even after argument with driver. He refused to show us since he has drive the tempo traveler in entire night. Is this our fault.. Did we have created the plan or the tour agent? Second day, driver came to pick up at 9: 30am.. So we managed to see one place and missed the charm of solang valley. 3rd day he refused to visit manikaran temple and told us to do it on 4th day along with dharmshala. But we denied and complaint to tour organiser. Finally he able to collect us on 3rd day and take us through to manikaran. Now this travel from manali to manikaran took almost 5 he to reach and we are back by 8;15pm. Then how he will be managed to take us to manikaran and dharmshala.. I seriously doubt.
Disaster on day 4. We were ready by 7am and finally driver came again by 7: 35am. With no wonders we reached by 5pm to dharmshala.. Imagine a 10hr journey which tour agent claims to complete our 5 spots. We managed ourself to complete only 2spot out of which monestary we just 2 min short else we will not be able to see it since the timkngs are very strict. Now on last day, he said he will drop us on main road not to the airport.. Whereas in the iteranry it was clearly mentioned that client will be drop to either airport/railway station as per their convenience. Pl note, we were6 adults and 4 children. Do these travel agent want u ato be on road in midnight to wait for taxi rather then dropping at appropriate place. Still do you guys think do you consider this travel agency for the tour soecially for family.. I never ever recommend anyone.. Rather get booked local tour company so at least you can touch upon all points communicated and you can enjoy the trip for which you have paid a hafty amount. We have just wasted our entire money approx 1lakh for nothing since this company charged you almost 90% in advance before u travel. I tried to forget this nightmare and will urge all future customers to avoid this company.. Rather take makemytrip or else and book you local travel from that state local travel agency to get comfort and timely managed all spots covered. We hardly had covered even 50% of our spots utmoat i want to say, forget it for any travel pls. Pls. Pls.