[Resolved] Travel Triangle — Airline refund not provided | |
Cancellation Request ! Booking Id: 7116062 This was a Bhutan trip booked via Travel Triangle which got cancelled due to COVID. The Bhutan tour Operator promptly refund all in time. Travel Triangle seems they are misusing the situation. I didn't realize until I saw all these other complaints too. First of all they have given me a AirAsia reference number saying it's the voucher credit. But after a couple of months based on Govt ruling I verified with Airline that the refund is already provided to travel triangle. For months they were lying that it was a credit voucher. Now after checking they are giving excuses that their vendors have not paid them back... Complete misleading of information and handling of issues. They are looting people. Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved Travel Triangle customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Hi Ullas,
Our team had reached out to you and offered the best possible resolution. Glad that the same has been accepted by you. Hope all is fine now. Looking forward to you travel with us again soon.
~Nirav
Our team had reached out to you and offered the best possible resolution. Glad that the same has been accepted by you. Hope all is fine now. Looking forward to you travel with us again soon.
~Nirav
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Plot No -29 , 3rd & 4th Floor Dynamic House, Maruti Industrial Complex Sector 18, Gurgaon, Haryana, India - 122015
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We are sorry to hear about your experience. We have made a note of your concern and are working on it now. We assure you that we will provide a resolution soon.
Regards,
Nirav