Travel Triangle Complaints & Reviews

I have never experienced such an unprofessional organisation, I have followed them up so many times. My booking ID is 7311312, I have booked a trip for Bali for May but due to Covid -19 flight got cancelled. It's been more than a year but Travel Triangle is not refunding my full money including flight tickets.

We booked hotel package from travel triangle in the name of Mr. Sunil Kumar Gupta and our trip advisor was Ms. Rabia. We describe her complete detail that we are having a family member who is on wheel chair and cant even walk. Accordingly, we asked her to alot hotels. But still she gave us hotel kaisar where neither hotel services were good nor staff and she planned a trip with loads of travelling only. Then she gave us house boat also. When...

My trip was scheduled during 1-may -2020 -6-may-2020 for Himachal it got cancelled due to pandemic which was rescheduled in between, but due to current scenario as there will be no further travelling due to personal reason company is not providing sufficient refund amount for cancellation.

Company name under travel triangle :- North India tours and travels
Trip ID :- 7123007
Office :- Ground floor bank of baroda buidling, sanjuali chowk shimla-171006
Contact Number :- [protected]
Name of person :- Surender Thakur
Mail ID :- booking.[protected]@gmail.com| [protected]@gmail.com|sales.[protected]@gmail.com
Website :- http://northindiatoursandtravels.com
Facebook :- www.facebook.com/northindiatoursandtravels

My booking id is 6919897.
I am very sorry to say that i have never experienced such an unprofessional organization where no one ( travel triangle as well as their so called trusted agent) has any clue.The money has been refunded by the airlines way back but eveyone was just hatching eggs on that amount .It was me who follwed up so.many times but its been more than a year their is no closure.
I booked a package for thiland fr may bt as we all know covid came as all flights got cancelled.I paid over a lakh for that Now at the time.of refund they are mentioning
1. The hotel charges which i never paid for how strange is that they are saying that they booked on their own without asking money from.us wow ??? Such a generous travel agents
2. Deductions from travel agent' s side wow !!! First it is the time of covid and second they earned intrest on our money over a year and now asking for their dedcution.

Plz do not show the status RESOLVED UNLESS U DO SO !

Booking ID: 7309149. They deducted complete paid amount. Saying this was charged as cancellation fee. Please look into this

Trip ID 6966269 - Booked a trip to Mauritius but due to Covid had to put on hold. I accepted the quote for Rocking trip through Travel Triangle. I paid the complete trip package. So the point of contact was supposed to reach out to provide the voucher for land package that was valid till Jan 20 2022, but no response. Point of contact left the organization, now how much ever u try to reach out these people don't respond. Pathetic Service, No resolution. Travel triangle should get rid of such companies. Travel triangle has not bothered to inform or let us know .
Texted on WhatsApp, messenger, emails, calls, , , no body is there to respond. Pls people donot use this travel agent at all.

Respected Sir/Ma’am,
I’am Tarun Jain, resident of Hyderabad. I’ve booked a flight via Travel triangle from Hyderabad to Thailand for last may 2020. Even after a year they have not refunding me anything. They’re not giving me any response on my issues. Even after continuous calling and emailing they are ignoring me. They’ve irritated me since last 2 months. Even after continuous calling and email by me they say don’t have any update on it and they ask me wait for 48 hours everytime this is going on since a long time now.
Yours Faithfully
Tarun Jain

Respected Sir/ Madam,
I Tarun Jain resident of Hyderabad, Telangana would like to complain against a Travel triangle for not refunding my money for the flight booked in last may 2020. For past six months I’ve been calling and emailing the company’s customer support, I’ve been irritated by them for not taking my issues responsibly they have been stalling me since once month that I’m going to get a reply in 48 hours. But after putting so many emails and number of calls they’re not taking my issues seriously. The trip ID is #7005333. Please help me out to get my refund.
Thank you !
Yours faithfully,
TARUN JAIN
[protected]

Want my refund back as you guys are not responding on mails and calls.
Whome to contact for this Neelanjana is not answering any call and saurav jha your sales person always his phone is switched off its and its almost a month now.kindly refund my money back. You are doing deductions still not refunding money back.so wrong behaviour.

I wanted to share my recent experience with TravelTriangle.com (Satguru holidays). I had booked a package for Dubai with TripId:7944218 . I had made an 1st payment of 30000/- Rs on 9th April, 2021 for total amount of - 84000/- Rs and the rest was to be paid on the 2 instances. But due to the lockdown and covid pandemic being imposed in india from the beginning of May, flights got cancelled and rescheduled from Indigo and they refunded full amount 30000/- on 27th April, 2021 but travel triangle team is saying that we still not yet received the amount from airlines, when i contacted them they are saying we already refunded and it will be credited in 24 to 48 hours but after 15 days also still they are saying its not credited and blaming airlines. Now from the past 25 days i have been chasing the TravelTriangle agents and still my money amounting to 30000/- Rs has not been refunded back. I get lame excuses everytime i talk to the agents

Online booking firm Travel Triangle not refunding any money for the trip canceled due to the lockdown
Not receiving phone, not answering on mail.
End agent also not receiving phone, not answering on mail.
On mail, the agent promised to return 70, 767/- on mail [Proof Attached] and never refunded in the given timeline then onwards neither agent nor Travel Triangle taking responsibility for the refund [Proof Attached].

Not refunding even booking parts like Air tickets, hotels, land package were refundable.

All the mail communication proving following thing attach
1) Travel vouchers for TRIP ID 6334343
2) JOURNEY ROUTER - An agent replying to return 70, 767/- with a breakdown of deductions. No installment paid in actual and RAN AWAY.
3) when I contacted the agent again for a refund, Agent switched off the phone
4) Travel Triangle who actually bears the responsibility for my money NOT REPLYING/REFUNDING AT ALL

Timelines
1) Booking date - Feb 2, 2020
2) Travel date - Apr 3, 2020
3) Agent promised refund - Mar 15, 2021
4) No money refunded since then-No one taking responsibility

TRAVEL TRIANGLE[protected] FRAUD

I have booked a holiday package to Andaman via travel triangle and its vendor (Himavat Destination) on Feb 13-2020 paying 17400, later on due to Covid restrictions my trip got cancelled and the travel triangle along with its vendor (Himavat Destination) assured me that the amount paid by me will be refunded back on march 24 -2020 with the cancellation charges even though it was a cancellation due to lockdown all over the country.
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Dear Aalok,

Request you to kindly tell the status of the booking id 6919897.
Inspite of regular follow ups with ASAP HOLIDAYS we are unable to get any substantial revert from there side.

This is to be considered that at the time of booking the asap holidays said that they are booking my flights only and the land package they wil book later now when we approached them they are saying that they booked hotels and flights both in that amount (how is that possible???) and will not be able to do anything with the amount they spent on hotels in thailand.

I must tell you that this is the first time we booked through a travel triangle and are still struggling till date to get an answer of our own money. My Bookings done through MMT are all sorted.

Please do not just forward mails or give us the number of your agents for us to follwup .
I would request you to please take an update on the following things .
1.How much money of ours is there ?
2.Options available with me for the left amount ?

Awaiting your reply

Regards

With reference to the above, I would like to inform you that I had booked trip for Kashmir from 12th April to 17th April 2020 and paid an amount of Rs. 50298. (Booking ID is 7121991).
Because of Covid-19 the Government of India was implemented lock down all over India from March 20th 2020.

I have requested Shri. Saurabh Ahuja, earlier Accounts Manager - Sales and Operations 10 times over phone to refund the amount of Rs.502, 98/-. But he has not refunded the amount.

Now, the new Assistant Manager - Sales & Operations Shri. Shubham Singh has don't know how to speak with the customer.

But, I am awaiting from past one year and continuously sending the email to travel triangle, but till today no response was received from travel triangle and I have not received refund from the Travel Triangle.

I once again request you to kindly refund the amount.

I booked maldives package through travel triangle associate Travalot(Tarakesh) Booking id 7818168
Due to increasing covid cases for safety reason i want to cancel my booking and i request travel agent to cancel booking and refund my money .
They are simple denied to refund my money back
Please help me out

Am talking about trip ID # 5950744
I have made the booking in jan 2020 just before the pandemic erupted. I was to travel on April 4 2020. Since feb 2020 I have been following up “Timeless Travel a sub agent under travel triangle who did the booking. All the respond is we will refund your money but there is no response. Even travel triage sends out a automated email saying that we have noted your complaints and will get back to you in 24hrs but that 24hrs never came. I have paid 1lakh and haven’t got a single rupee back. At this point I want to approch legally to compensation for all the mental trauma I had to go thru. If someone approaches me I have emails from travel triangle and timeless travels dated starting jan 2020. Please suggest or guide me further to take this legally

Booking/Trip ID 7907567

My booking with Cesta Journey was from 27 March 21 till 2 April 21.
Due to some maintainance work Srinagar-Jammu Highway remains close on friday but this information was not provided to us which the travel agaent was very well aware and suddently during the middle of the trip asked us to leave for jammu on thursday.
For Jammu Stay we paid extra although out booking with Cesta was till Friday for which they didnt took the responsibility.

The person who was in contact with us(Mr. Ankur) was very sweet at the time of negotiation/booking but became rude when we raised issue which we were facing.
we were to pay the rest of the booking amount on 27th March 21 but as we were travelling and due to network issue we were not able to make payments and same we informed to Mr. Ankur but he threatened us, he was very very rude with my husband.
we book trips through travel agent so that we can have a pleasant trip but this trip was totally spoiled due to such irresponsible and rude behavior of travel agent although the local person there and our cab driver was helpful and polite.but the agent from delhi(Mr. Ankur) was not upto mark.

i need the refund of extra amount which i paid at jammu hotel(Swastik Hotel) and also the refund of 1 day trip which was local sight seeing at srinagar as per itienery, which didnt happened due to bad management of Cesta Journey Private Ltd.

Had travelled on March 2020 through travel triangle. Have given extra 9500 rupees to taxi driver because driver was not paid by travel triangle and driver told me without money he will not take us, so travel triangle agent (Aftab, Karan, Santosh) requested over phone to pay driver and that amount would be refunded. I paid that but till now I have not received the amount from Travel Triangle.

One Year Completed still not received the amount.
refer attached WhatsApp communications...

This is a fraud company. We booked our andaman trip for march 2020 but had to cancel because of Covid situation. However, at that time Getzz destination asked us to pay 12000 extra as postponement charges mentioning that cancelling the trip would mean loss of 31000 which we had already paid for the trip.
Now the agency is asking for another 14000 for postponing the trip irrespective of the reason behind postponing. And travel triangle is just supporting getzz saying we should pay another 14000 to save our previous 31000.
TT is just a money making platform supporting the self created agents not willing to support the customer once the customer has paid the money.

I am trying to reach customer care for many days now using this number[protected]. But the call always gets disconnect after saying that all the customer care executives are busy I have also mailed them many times and the system-generated mail says that someone will contact me in 24 hours but months have passed. no buddy contacted.
My trip ID is 6398298