[Resolved]  Travel Triangle — my trip was not planned well and due to that I suffered a lot

Address:New Delhi, Delhi

Travel triangle is a nausikhia/ immature company with school students, trying to fool people, no experience, no expertise in planning, nor they know the places and destinations, they prepared a totally cross itinerary, wasted my time just traveling, total confusion and no coordination between their agents, agents take them for a ride and also fool you., they have fraud companies as their agents, who will assure you many things but will give you just few, they will suggest you dharamshala type hotel's with good photographs, and would be taken aback when you actually see them.. Never rely on them or pay money to them before the trip they will not listen to you once you have paid and you will be trapped..
My bali trip was planned by them (10th nov to 17 the nov 2019) and assured me of the hassle-free trip, through experienced planners and was suggested the name of craft holiday planners. They started screwing up my holiday by giving me a totally wrong picture. First was the flight, assured was malinda, but gave me air asia, assured me of inflight veg meals which never came and had to serve on just juice and water,. Next came to the hotel room. Assured me of a room big enough to fit 3 beds, but, got a cramped room which had barely any space in the room after the third bed was put, it was a dharamshala room.
To top this up the itinerary was goofed up, the 6-day stay was divided into two hotel's 4-day stay and 2 days stay.
4 day stay was conveyed as 3 day stay to the local agent, and itinerary of destinations near other 2 day hotel were crossing the destinations near 4 day hotel so we were going far and wasting our time in seeing destinations, which if, had been planned with the stay at another hotel would have turned out more productive,
No guide was provided, in fact, the drivers who came did not even know anything about the importance of the history of the destination, they came as fools and never showed any interest in showing us around or guiding us.
They misguided us on the indian restaurants as well and on the cost of meals. Whatsapp group created by them to interact and sort out issues was useless as no issue was resolved in time and only assurances came which turned into apologies. As nothing was in their hands, they were puppets and they screwed us, left-right center... It was a family holiday for relaxation but turned out to be a chaotic, stressfully lingering outing which was paid by me, to torture me and my family... Worst people to deal with, worst suggestions of travel agents who are actually fraud companies with made-up reviews.. Don't fall trap of these guys.
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Dec 23, 2019
Complaint marked as Resolved 
Travel Triangle customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2019
Travel Triangle Customer Care's response
Hello Kalpesh,

We are sorry to hear about your experience. Please share your Trip ID/ Registered Contact details at [protected]@traveltriangle.com, so that we can further look into it.

Regards,
Aditi | Team TravelTriangle
Complaint comments 

Comments

My hotel in Maldives could not be booked by Bucket Voyage. I have paid Rs 59000 against the same. I am speaking to Dheeraj of Travel Triangle at +[protected]. Also mailed him and he asked my bank details on mail which has been provided to him again on email. Still not getting information on the refund as promised.

Abhik Pal
#[protected]

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