[Resolved]  Travel Triangle — payment not received

Hi, i had cancelled my honeymoon trip due to covid-19 in the month of march 2020. I have paid 60, 000rs and i haven't received any refund amount from travel triangle so far. I have been following up with them for my refund, they have deducted 14300 as pre cancellation charges and 2300 as travel triangle charges and remaining 43000 they have given a credit note. I have requested for a refund of 43000 considering the cancellation charges. However still i didnt get any amount from tt. They are not responding to the calls & emails as well. For everyone covid is something new and i have agreed for the cancellation charges and asked to pay my remaining amount 43000 still they not responding. I need to file a complaint on tt. Faking many of them. Its been 6 months i'm waiting for my refund. They dont even have a courtesy to inform us on anything. If we are getting proper response from tt we wouldn't posted all these in complaint box. Now the complete hope is gone. I need my refund at the earliest. Also, people whoever contacted me before payment is not active right now.