Travel Triangle — poor customer service - reschedule or refund

 
1 Review
India
 Karthikeyan Kumar on Apr 24, 2020
I have dropped mails and reminders to customer care but not even a single time they responded. Feedback link of google doc coming in message is also not working. I want the complete refund of my cancelled trip due to lockdown. Are you guys earning interest on these amounts. Shivangi, travel advisor is not at all responding. Kindly fire her from your company.
My booking id: 7256439

Complaint Status


[Apr 25, 2020] Travel Triangle customer support has been notified about the posted complaint.
Verified Support
Travel Triangle Customer Care's response Apr 27, 2020
Hello Karthikeyan,

We are sorry to hear about your experience. We have made a note of your concern and are working on it now. We assure you that we will provide a resolution soon.

Regards,
Aditi | Team TravelTriangle
Verified Support
Travel Triangle Customer Care's response May 07, 2020
Hello Karthikeyan,

Our team had reached out to you and offered the best possible resolution. Glad that the same has been accepted by you. Hope all is fine now.

Regards,
Aditi | Team TravelTriangle
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    Plot No -29 , 3rd & 4th Floor Dynamic House, Maruti Industrial Complex Sector 18, Gurgaon, Haryana, India - 122015
    Travel Triangle - poor customer service - reschedule or refund