[Resolved]  Travel Triangle — refund not provided after cancellation of kerala trip

Address:	Gurgaon, Haryana, 122015
Website:	traveltriangle.com

I wanted to share my recent experience for traveltriangle.com. This company is good if everything goes as per plan. But if you plan to cancel a trip, forget about your money.

Also, there is no guarantee on what they commit and what they do.

I booked a trip with booking id : 2349727 in feb '18 and as per cancellation terms of agent:

Cancellation policy :
All cancellations should be intimated through email and refund policy will be effective from the date of receipt of this email.
· if cancelled 45 to 30 days before departure: 25% of the total package price would be retained as cancellation fee
· if cancelled 30 to 15 days before departure: 50% of the total package price would be retained as cancellation fee
· if cancelled 15 days or less before departure: 100% of the total package price would be retained as cancellation fee
· no shows: 100% of the package price would be retained as cancellation fee
· for flights/trains/buses, cancellation will be as per cancellation policy of airlines/irctc/transport respectively.

However, due to recent flood situation in kerala and other circumstances i have to cancel my trip and informed them over email 52 days before my journey start date. But they still wanted to cancel 15% of the amount which is nowhere mentioned in cancellation terms.

On top of it, after chasing them for one month, they will stop answering your call. So you are left out with only email communication. Every email you sent, it will be in vein. Cause they want take any actions. On this.

I have paid around 80k for this trip and they are not refunding amount.

So please stay away from traveltriangle.com. They are mere cheaters. And never ever trust policies described by them while booking.

It was my first experience with traveltriangle.com, but pathetic.