[Resolved]  Travel Triangle — travel triangle cheated me in my holiday plan, did not provide vouchers for what i discussed

Website:

www.traveltriangle.com

I discussed with the the executive since day 1 of my interaction with sharing travels regarding my trip itinerary that i wanted to have a lunch arranged in macau tower and secondly the entrance ticket for madame tussaud’s museum. There was not a single penny discount in my trip quotation and the executive denied the lunch at macau tower straight away saying that lunch is not possible with my trip quotation but they can arrange the entrance to macau tower, which i accepted without any further debate. There was no change regarding madame tussaud’s entrance tickets and the tour operator agreed to provide me the tickets.

As my trip date was approaching, i followed up with akshay from sharing travels as well as bijay from travel triangle a week before my trip start date and didn’t get any clear picture regarding my trip vouchers. I was kept on waiting for the vouchers without any clear reason and everyday i was informed that - “you’ll receive your vouchers today.” somehow i received 2 documents regarding my trip which i received on the day before my trip start date and there was no clear picture regarding my trip, i only received entry tickets for disneyland. When i reached out to akshay regarding macau tower entrance and madame tussaud’s entrance he said that those tickets cannot be booked online so you have to take that after reaching out there. If i had to reach and get the tickets then why the hell i was discussing with you since last 6 months regarding this and made the payment in my trip quotation. When i reached macau and madame tussaud’s i was shocked to see that there were tourists who had booked the these entrance tickets included in their trip itinerary from the same tour agency - travel bullz (Hongkong) where sharing travels booked my trip. I was categorised as the “people without having booking” in macau tower and madame tussaud’s. I paid 330 hkd for macau tower entrance and 560 hkd for madame tussaud’s.

I clearly understand this cheating act that if they provide the travel vouchers on the day before my trip date, i would not get enough time to discuss with them regarding this inconsistency.