[Resolved]  Travel Triangle — worst tour of shimla manali with traveltriangle.

It was really worst trip of mine with getz and traveltriangle. It would be better, if i could have done my booking myself with different platforms - makemytrip.com with a higher package because i had to pay more than makmytrip packages for this tour and didn't get required enough facilities at manali and shimla tour. After done the payment and as well as completing my trip i feel like i was extremely cheated from getz and traveltriangle.com. Before the payment made traveltraingle.com guys were giving me guarantee on decided services but at time of event when service was not provided the traveltraingle guys were end up with long unnecessary explanations only. I had to pay double payments for multiple services and traveltriangle didn't help.

During the trip, i wasn't provided a facilities as decided by getz and traveltriangle. To get those facilities, i had to call traveltriangle senior manager - tarun and he had to convey the same to trip providers - hotel guys, cab drivers and getz travel staff. There was no coordination between their tour staff and service providers. I had to call those guys 10-15 times per day which was really frustrating. Also their cab drivers, getz staff (Komal, pankaj, naveen, abhishek) and hotel guys were very rude and asking for more money for services even though it was already paid in advanced. Komal from getz was calling me multiple times atleast 15 times a day but after the payment and at the time of tour i had to call them atleast 15 times a day. They were really rude and hang up the call while the conversation event do not pickup their call while you are at problem at tour. Cab driver had left us at shimla while heavy snow fall there and went away far from the decided location which forces us to walk in heavy snowfall for 3-4 kilometres. They also don't have the sense about urgency as they booked my shimla to delhi bus without proper time calculation and when i asked them to reschedule again i had to do separate booking for shimla to delhi for catch my flight from delhi to ahmedabad.