Traveltriangle — Not providing any option to cancel the booking and get a refund | |||
Booking ID 7236904 I never book any trips from these agents, but I got good feedback from friends about TravelTriangle and hence I booked for hotel through them for April 2020. I have paid 1, 05, 00INR in total and now they are not providing any option to get a refund. I've been asking about cancellation charges to Pooja Sharma and not getting any prompt updates. They expect me to get a credit note and book it later until Dec 2021 but until then they will have the money and get interest on it. I want a refund and nothing else. If there are cancelling fees I'm okay with that too. Was this information helpful? | |||
|
Travel Triangle customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
I have been sending emails to this Lead called Pooja, But I doubt she is a Team Lead.
Coz I have asked for cancellation multiple times and she only talks about credit note which I do not want.
Coz I have asked for cancellation multiple times and she only talks about credit note which I do not want.
Also I'm lodging a complaint with National Consumer Helpline (NCH) on this predatory behaviour
Hey Krishnay, the concerned team is still working on the matter and they'll get in touch with you soon with a final update. Kindly allow us some time. Your patience is highly appreciated ~Nirav
Nirav, I'll wait for your update. Can you check with Pooja she's the one dealing with me in emails.
I made a typo on the amount it's 1, 00, 500 INR
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
583
Pending
66
Resolved
326
Plot No -29 , 3rd & 4th Floor Dynamic House, Maruti Industrial Complex Sector 18, Gurgaon, Haryana, India - 122015
View all Travel Triangle contact information
We are sorry to hear about your experience. We have made a note of your concern and are working on it now. We assure you that we will provide a resolution soon.
Best Regards,
Nirav