[Resolved] Traveltriangle — travel package/false information given

sneha.k

Address:	Bangalore, Karnataka, 562157
Website:	www.traveltriangle.com

I took a trip for thailand, no one from travel triangle is contactable, my source of contact is mr. Pulkit who is not answering calls. The changes i asked to make the agent neeraj from asap travel agency he assured me that it is done but none of the changes has been amended, i am still in thailand and no one from travel triangle is helping me. Please help me getting my money back.

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Dec 29, 2018

Complaint marked as Resolved

Travel Triangle customer support has been notified about the posted complaint.

Nov 23, 2018

Updated by sneha.k I took a trip for Thailand, which is total waste I am here in Krabi now and no one from Travel triangle is contactable, my source of contact is Mr. pulkit Chaturvedi who is not contactable i have no other source to contact. Whatever changes I asked to make the agent Neeraj from ASAP travel agency he assured me that it is ammended and taken care however none of the changes has been amended, now Pulkit and Neeraj both are not reaponding to my calls and chats. I am still in thailand and no one from travel triangle is ready to help or have an answer to my questions. Mr. Akshat from ASAP travel agency is contacting and convincing me to be happy with the package what I have. He is not ready to understand that the package which i have got do not include the places which i asked for and the agent neeraj misguided that it is included. Requesting all not to waste your hard earn money like this its a fraud business they are doing.

Verified Support

Nov 23, 2018

Travel Triangle Customer Care's response Hello Sneha,

We are sorry to hear about your experience. Please share your Trip ID/contact details, so that we can further look into it.

Regards,
Aditi | Team TravelTriangle

Nov 24, 2018

Updated by sneha.k Dear Team,

As requested below is the trip ID/ contact details:-

3495068/[protected]@gmail.com

Request you to only contact over mail so that there should not be confusion.

As you say something on call and later you where was it written. Thus, its better to have only mail conversation.

Regards,
Sneha

Verified Support

Nov 27, 2018

Travel Triangle Customer Care's response Hello Sneha,

Apologies for the inconvenience caused during the trip. We have gone through your feedback in detail and forwarded the same to the agent. We would like to thank you for the detailed feedback. We value our customers and your honest feedback will only help to improve our services. Appreciate your participation. We really look forward to you taking a trip with us again.

Regards,

Aditi | Team TravelTriangle

Dec 29, 2018

Updated by sneha.k Since the money has gone and you guys have already spoiled the happiness. In return you cannot do anything now. After ruining the complete trip some Shekhar had offered me dinner or lunch that could be the most hillarious deal I could get after so much. Thus, i would like to say you may keep the money as I would not be you using Travel triangle any more, also guide others too to not to plan any trip with you. Everytime new agent calls and asks about what went wrong, you people don't have any designated person to resolve issues but when it comes to take money one person will be dedicated to that job. Its pointless talking to you, I would suggest you should work hard on how to deal genuinely rather than focusing on how to make money in fraudulent way.