[Resolved] Tresmode — poor quality

Yusra Ashraf

from Gurgaon, Haryana

Address:

110025

Hi, i broght tresmode footwear from saket mall delhi on 8th jan 2018. Those footwear was of 3300 inr (Fresh piece not on discount) which was expensive. When i wore those on next day it gave me a really bad shoe bite. I wore it again on 26jan but still i had a very bad experience. Even i have to buy another shoe (At the same time) because of the discomfort. If a customer spends money they expect comfort. Kindly let me know what can be done in this case.
CONTACT No [protected]

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Mar 19, 2018

Complaint marked as Resolved

Tresmode customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2018

Tresmode Customer Care's response We spoke to the cust and have asked the customer to share few details with us including the bill copy - post which we will provide a resolution

Feb 20, 2018

Updated by Yusra Ashraf revert(15 feb)on the mentioned mail(gmail) but I didn’t receive any response. Please try to take some action as soon as possible

Verified Support

May 28, 2018

Tresmode Customer Care's response Replacement was approved for the customer.