Truenet Commerce — product delayed 12 days over

Address:Mumbai City, Maharashtra, 400098

Dear seller,

I was order redmi note 5 pro but still not get proper revert from flipkart end.

If customer change his address, then why flipkart not directly co ordinate with seller to despatched order as early as possible.

No senior persons contact with us, regarding this issue.

What exactly issue is there (Flipkart end), this not happening in amazon.

Find details below of my product, please despatched it ontime

Order no. Od[protected]

Delivery address
Prashant ashok govale
Centrum house, 7th floor, centrum direct ltd., cst road, kalina, opposite nafa bus stop mumbai - 400098, maharashtra
Phone[protected]
+1 photos
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I recently purchase a product redmi note 5 pro on 27 oct ..i have some battery issue in my phone but in my flipkart account i cant see any option of return or replace my phone ...kindly update this on urgent basis .i want return or replace my product

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