Telangana Southern Power Distribution Company [TSSPDCL]

[Resolved] Tsspdcl — bill amount deducted but showing transaction unsuccessful

Sheena Mohammed

from Mancheral, Telangana

Nov 12, 2018

Address: Hyderabad, Andhra Pradesh, 500048

After paying the power bill i got the message as follows,
Your vpa [protected]@centralbank linked to central bank of india account no. Xxxxxxxxxxxxx6358 is debited for rs.1617.77 and credited to vpa billdeskpg. [protected]@icici (Upi ref no[protected]
Amount is debited from my account but in tsspdcl it is showing that bill is due. Please do the needful

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Dec 14, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

Please furnish the SC No (or) USC No as printed in the bill.

Regards,
TSSPDCL

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Comments

Sheena Mohammed

from Mancheral, Telangana

Nov 13, 2018

USC is[protected]

[email protected]

Jul 19, 2022

Dear Customer,

Rs.1874.00 has been debited from account **2802 to VPA [protected]@hdfcbank on 18-07-22. Your UPI transaction reference number is[protected].
My amount is debited but the bill is showing due iny account... My consumer no is[protected].. of it is transaction failed.. then when will I get my amount .. because I have to pay again as well..