TVS Credit Services — Two wheeler purchase

Address:

AVVAI NAGAR 25TH CROSS STREET

On jun 26th we went to enquire for TVS radeon bike..

I paid advance of rs.40000 the same day..

They said I must sign the loan papers and it was a sunday so
they couldnt login and find out the details for my husbands
eligibility..They asked a Otp to check eligibility. we gave.

Then Monday they didnt give any information sir, they never made
any call.

They we went to showroom to take the bike on 1st July and I asked
them why there was no call from TVS credit to give information
about my EMI amount and how many months EMI to be paid. They
said they already logged in and EMI is 4155 and 12percent interest.
I was really shocked as I agreed only for 10.5Percent..

Now the twist is I paid the balance 39856 by my credit card and settled
the payment for my bike and took my bike. TVS Radeon 2022 dark green.

I told them to cancel the NACH signed by my husband
and one Mr.Subash(Raj VIjay Sales Executive) and Karthik from
TVS credit said they will cancel it. But I still didnt believe them.
I asked Subash(sales Executive of Rajvijay TVS showroom) to call
they Manager of TVS credit. He immediately called Mr.Mohan and said
everything is cleared. I trusted their words and took my bike.

On 8th August (after 40 days) they gave my NACH presented to Bank
for no reason and bounced my EMI and again they presented th NACH
on 12th August (within 4 days) and bounced the EMI. Now they took
ECS return amount of Rs.413 and Rs.590 each and my husbands CIBIL
score is affected.

raj vijay tvs jul 1st I paid via Kotak Credit card Rs.39856
26th Jun Rs.40000 I paid via UPI

we are heartbroken because I am carrying my second child and having
complication in my pregnancy. In spite of knowing this fact, they
did all this because they thought as I am pregnant and my husband
is a Executive Chef in Hotel ananda inn, pondicherry we wont have
time to fight for our truth and justice.

I beg your pardon to clear my issue and make the TVS credit people
to regret for their attitude. Mr.Mohan was the manager and he said
only one line to me that I have given otp and so it is my fault and
u do whatever u can..

Rajvijay TVS Showroom
5, Karuvadikuppam Main Rd, near Sivaji Statue,
Senthamarai Nagar, Muthialpet, Puducherry, 605003.
TVS Credit services Limited
PLOT NO, SECOND FLOOR, ROYAL ENCLAVE, 19, 100 Feet Rd,
opp. to SEVENTH DAY SCHOOL, Mudaliarpet, Puducherry, 605004

I attach the payment receipt for your kind perusal. I still didnt receive my
RC copy as they are hiding it from us.

--
Regards,
Sreejish V
[protected]@gmail.com