[Resolved] TVS Tyres — tyres cracks

Pankaj Ghadai

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201304

Hi team,
My self pankaj purchased a tvs apache 160 bike on 16-aug-2016.
It has tvs tubeless tyres both front and rare.
The rare tyres are getting cracks in many places.
So, i visited to a om tvs shop and they suggested me to give a complaint on tvs tyres site, so i am writing this complaint.
As per my understanding it has 5 years warranty.
Could you please take this request and help me regarding the same?..
My mobile no.-[protected]
And my mail id is [protected]@gmail.com

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Complaint marked as Resolved

TVS Tyres customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2018

TVS Tyres Customer Care's response Dear Pankaj, Thanks for sharing your concern. Our customer support team will contact you shortly to address your concern.

Thank You,
Customer Care TVS Tyres

Verified Support

Feb 05, 2018

TVS Tyres Customer Care's response Dear Pankaj, We hope that you are satisfied with our response. If you need further support, please email us on [protected]@tvstyres.com.

Thank You,
Customer Care TVS Tyres

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Comments

faizi123

from Chennai, Tamil Nadu

I bought tvs pancer 100/90-17 m/c 55p tyre for my pulsar 150
I run less than 1000 km . During the last week tyre puncture two times. When check the tyre it is found that some irregular wires on inside of the tubrpuncture. I think it is a manufacturing defect because of that i can't drive my bike safely . Pls give any solution for that.

TVS Tyres Customer Care's response, Feb 1, 2018

Verified Support

Dear Customer, We have received your complaint, to assist you better request you to share your contact number, email id and location at [email protected], so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres

TVS Tyres Customer Care's response, Feb 5, 2018

Verified Support

Dear Customer, We haven't yet received your contact details. Kindly share the same at [email protected], so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres

TVS Tyres Customer Care's response, Feb 6, 2018

Verified Support

Dear Customer, We still haven't received your contact details so we are closing this request, if you need further support please email us on: [email protected]
Thank You,
Customer Care TVS Tyres

Christ King Richhy

from Ahmedabad, Gujarat

My Name Richard n I'm live in rajkot city in gujarat dist. My problem is I have Yamaha Fascino I purches in 2-March-2017 tonight 11-march-2018 back tyre is crack to side. Now what can I do for tyre claim.? Where I go to this process.. Plzz Help Me for this.

Thank you
Richard

TVS Tyres Customer Care's response, Mar 13, 2018

Verified Support

Dear Richard, We have received your complaint, to assist you better request you to share your contact number at [email protected], so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres

TVS Tyres Customer Care's response, Mar 14, 2018

Verified Support

Dear Richard, We haven't yet received your contact number. Kindly share the same at [email protected], so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres

TVS Tyres Customer Care's response, Mar 19, 2018

Verified Support

Dear Richard, We still haven't received your contact details so we are closing this request, if you need further support please email us on: [email protected]
Thank You,
Customer Care TVS Tyres